Frequently Asked Questions

How do I purchase from the store?

After logging into the store, select the product and click on "Add to Cart". Then, proceed to the checkout page and pay using your preferred method. Once your payment is successfully processed, your order will be handled and executed.

What payment methods are available?

Various payment methods are available, such as (Mada, Bank Transfer, Apple Pay, STC Pay, Tabby Installments, and Tamara).

Is the store safe for electronic payments?

Yes, the website is designed with the highest security standards, providing secure payment services through the leading e-commerce platform (Salla). Payment transactions are processed directly by Salla, and your bank data is not stored.

What is the delivery time for orders?

Orders are delivered within 3-7 working days.

Is there a warranty on the product?

Yes, there is a warranty on the clarity and sharpness of the picture for two years from the date of purchase.

Steps to measure TV size:

Measure the width and height of the TV (including the frame, not just the screen) and send the measurements to customer service via WhatsApp at 0556786362 to get the correct screen size in inches.

Installation Method:

Installing the screen protector takes just two minutes with the following steps:

1. Gently peel off the adhesive sticker on the side of the screen protector that faces the TV.
2. Thread the straps through the designated holes on the screen.
3. Attach the screen protector to the TV.
4. Secure the straps with the adhesive tape.
5. Gently peel off the outer adhesive sticker after installation.
6. Place rubber spacers on the four corners of the protector to absorb strong impacts and provide improved ventilation to prevent overheating.

Note:

• Installation is very easy and does not require a technician.
• There is no need to use sharp tools such as a knife or scalpel.