If the customer cancels the order after it has been shipped, the order value will be refunded after deducting the shipping and credit card fees. If the customer cancels the order before shipping, the order value will be refunded after deducting the credit card fees. Please note that it may take between 7 to 30 working days for the amount to appear in your bank account once the payment is processed by the financial department.
If you cancel the order after it has been paid for through the store's approved payment platforms and the order has been shipped, the order amount will be refunded after deducting shipping costs and electronic payment platform fees, after the shipment is received from the shipping company. This process may take up to 30 working days from the shipping date specified in the SMS sent to the customer's mobile.
Smart Screen Protector Store is not responsible for any delays after the order has been shipped. If there is a delay beyond the agreed period, please contact the shipping company to track the shipment.
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